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Customer Service Administrator


  • A hirdetés 55 napja lejárt

Customer Service Administrator

Job Summary

Under general supervision, uses skills gained through training and experience to provide customer service, sales, or administrative support within an assigned customer account(s). Communicates a variety of information to internal or external customers to support the sale or service of products. Resolves most questions and problems and refers new or unusual issues to a higher level as necessary. Routine contact with internal and external customers is required to obtain, clarify or provide facts and information.

Essential Duties & Responsibilities

  • Provides timely and accurate information to incoming customer order status and product knowledge requests
  • Processes customer orders/changes according to established policies and procedures
  • Processes customer returns according to established policies and procedures. Initiates shipping request forms as appropriate.
  • Provides timely feedback regarding product service failures or customer concerns.
  • Arranges customer meetings, visits, and events
  • Provides general administrative support to related Business Unit

Education & Experience Requirements

  • English knowledge is essential
  • High School Diploma required. Some college courses preferred
  • Experience in administration, customer service or logistics
  • Knowledge of Microsoft outlook, including Word and Excel with functions and formulas

Work Location: Tiszaújváros

 

Please send your CV both in English and Hungarian

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