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Customer Security Manager 
IT Services Hungary Kft.
Hozzáadva: 2018.02.16.
Hirdetés azonosító: 1028885

The Customer Security Manager is responsible that the security services and security SLAs will be met according to the contract with the customer. This typically includes:

  • Support the security transfer process during transition and transformation to future mode of operation (FMO),
  • Support service delivery management with respect to security issues and take over the role as “named interface” to the customer,
  • Ensure that customer-specific security requirements are known, commissioned and implemented
  • Controlling and coordination resp. evaluation of customer-specific Security-Risk-management
  • Initiate, control, evaluate and assure quality of customer-specific Security Reporting
  • Steering and coordination of customized Security-improvement- and Innovations-programs
  • Prepare and conduct regular steering meetings internally and with customer,
  • Develop and maintain the customer specific security governance model,
  • Provide agreed service level reporting towards customer (e.g. access to secure rooms, overall incident reporting, incident analysis reports),
  • Manage security events and security incidents with support of operational teams,
  • Support development and implementation of customer specific security requirements,
  • Coordinate operational security measures and services,
  • Plan and support customer specific security audits (including pre-audits),
  • Initiate, plan and conduct new security projects arising from customer’s current contract (CRs),
  • Identify and propose customer specific security improvements and innovations,
  • Depending on customer: support 24 x 7 standby services,
  • Depending on customer: take over role as IT Service Continuity Manager
  • Initiate, plan and conduct new security projects arising from customer’s current contract (CRs)
  • Experience in security compliance frameworks covering ISO 27001, CoBIT, or other such industry based regulation of security controls, designed to ensure enterprise-wide monitoring, reporting, and governance of security processes, practices, procedures, and operations,
  • International security certifications such as CISSP, CISM, CISA etc.
  • Enterprise architecture framework knowledge and experience to take existing architectures and re-define how customer processes will work on new security technology platforms and operating models,
  • Practical experience in outsourcing deals (data center, desk top, networks),
  • Understand security issues related to confidentiality, integrity, and availability of security services which meet the business requirements, and objectivities of customers in terms of their strategies and priorities,
  • Professional behavior towards internal units and customer (including management level),
  • Knowledge of ITIL Service Management,
  • Willing to take over responsibility,
  • Fluent English knowledge and German (English is a must, German is big advantage),
  • Strong in communication,
  • Able to work under pressure (e.g. during security incidents),
  • Good methodical and analytical knowledge,
  • Entrepreneurial thinking and acting,
  • Willingness to travel

Application - IT Services Career Site

IT / Informatika
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