Customer Retention Manager - SaaS
Our partner is looking for
Customer Retention Manager - SaaSCvonline.hu partner
Jelentkezési határidő: 2019.12.04.
Our client a leading SaaS organisation is seeking a Customer Marketing Manager to join their UK Retention team for a 12 month contract. You will be data driven, customer focused and manage the life cycle touchpoints particularly around onboarding, engage, upsell and cross sell for their products.
- Drive customer growth by delivering targeted, relevant and timely in life marketing campaigns
- Measure the impact of marketing activities on engagement, retention, lifetime value and ROI
- Continually test and learn new ways of driving efficiency and effectiveness of marketing
- Prior experience in Customer or Retention Marketing with a track-record of demonstrable business results through testing and deploying effective lifecycle marketing campaigns
- Data savvy, with good understanding of customer segmentation and reporting on business performance of campaigns
- Experience executing high-impact multi-channel marketing campaigns across digital and offline channels (advertising, web, mobile, email, in-product, inbound/outbound calls etc.)
- Good understanding of email automation tools
- Good leadership and communications skills
- Central London location
- Casual dress code
- Superb offices near Victoria station