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Customer Advisor - Lancashire, Stockport, SK4 3

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Customer Advisor - Contact Centre


£12,800- £16,000

The Co-operative Bank is a UK-wide provider of financial services, giving award-winning levels of customer service to millions of retail and business customers. We're looking for a talented Customer Advisor to join our dynamic Contact Centre team and answer customer queries over the phone, enjoying flexible working hours and plenty of scope for growth and professional development.

We're renowned for providing our customers with a first-class service - as one of our Customer Advisors, you'll be no different. Whether you're transferring money, promoting products or resolving problems, you'll put their needs at the heart of every call. In return, we'll provide a fantastic working environment built on teamwork and mutual respect, plus all the support and guidance you need to develop a rewarding career with us. And as you'll only be expected to work a maximum of 35 hours per week (combination of early and late shifts), you'll get to enjoy a good work-life balance too.

To join us as a Customer Advisor, you'll need excellent communication skills, solid product knowledge and experience of building customer relationships. Matching our products to individual needs won't be a problem for you. Of course, you'll take great pride in what you do, and have a genuine passion for providing the best possible customer experience. We're hiring for a January start, so if you're thinking of ringing in the New Year with an exciting new Customer Advisor role, we'd definitely like to hear from you.

The Co-operative Bank is a leader in corporate social responsibility. Our customer-driven Ethical Policy was the first of its kind in our industry and we pursue an active strategy of community involvement. Join us, and see what difference you can make.

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