Jelentkezési határidő: 2017.12.12.
Hirdetés azonosító: 1233029
We are looking for new colleagues for one of our international SSC partners who are willing to work in a multiple shifted environment.
CSR Quality Specialist
- Controlling call traffic and quality
- Ensuring KPI and Policy meets and requirements
- Supporting First Line Agents daily job
- Keeping FLA on the level of provided by the SSC standard policies
- Fluent in English (Speaking and Written too)
- Minimum 1,5-2 years of relevant experience in First Line or CSR position in SSC environment
- Professional IT and Computer user
- Outstanding communication skills
- Flexibility for working in shifts: even nights or weekends
- Outstanding salary and benefit package
- Flexible, fictible and plan-able working hours
- Shit fees in act of the Law
- Continous training and coachings
We are not looking for telesales or cold caller agents!
By my application to this job and by submitting my application documents I hereby grant my consent to the processing of the data included in my CV provided to Trenkwalder Kft, to its inclusion in a data base and, in the case of a suitable job offer, to its forwarding to your client, subject to prior consultations. I acknowledge that the cancellation of the data from the data base or the modification of the date at my request submitted in writing would be carried out within 8 business days after the receipt of such request. I must submit the relating request in writing to the office registering the data. I hereby certify that the information I have given is correct.
Magán-munkaközvetítői ny. sz.: 29338/2000-0100
Munkaerő-kölcsönzői ny. sz.: 37961/2001-0100
Adatkezelés nyilvántartási száma NAIH-53813/2012.