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Corporate Account Manager - Lancashire, Manchester, M21 0

  • A hirdetés 1196 napja lejárt

Title: Corporate Account Manager

Reports to: Corporate Sales Director

Based: Field-based

Job purpose: To manage a portfolio of selected accounts within a defined area, maintaining client relationships and generating incremental sales revenue, both from existing client base and from new sales / prospect opportunities for the achievement of our long term account goals in line with the company vision and values

Key responsibilities:

  • Maintain and develop existing account base; major account management
  • Produce Multi-Level account management strategy
  • Promote and sell new products and services to existing clients
  • Develop conquest account relationships
  • Sell consultatively and make recommendations to prospects and clients of the various solutions the company offers to their business issues.
  • Develop annual business plan in conjunction with Line Manager, which details activities to follow during the fiscal year, which will focus on meeting or exceeding sales targets.
  • Manage the outstanding /overdue sales balances and contact customers to confirm payments and where required initiate processes to ensure outstanding debts are bought to a satisfactory conclusion.
  • Manage and monitor to a satisfactory conclusion all customer service issues within agreed time scales
  • Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within their assigned territory
  • Actively participate in exchange of best practice with colleagues
  • Adheres to all company policies, procedures and business ethics codes

Relationships and Roles:

Internal / External Cooperation

  • Maintain contact with all clients in the market area to ensure high levels of Client Satisfaction.
  • Demonstrate ability to interact and cooperate with all company employees.
  • Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.
  • Maintain professional internal and external relationships that meet company core values.
  • Proactively establish and maintain effective working team relationships with all support departments
  • Build and maintain relationships with all key personnel within customer accounts including their own customer base

Job Specifications:

  • 2-5 years of experience in sales environment ideally within the motor industry
  • Business Development competency
  • History of new account development
  • Understanding of the wider fleet business
  • Senior Account management experience
  • Extensive experience in all aspects of Customer Relationship Management
  • Strong understanding of customer and market dynamics and requirements
  • Willingness to travel
  • Proven ability to achieve sales targets
  • Be visionary in approach to customer and business development

Scale and territory indicators:

Portfolio of circa 75 accounts

Total personal turnover accountability:

Combined turnover in excess of £15m per annum

Target sectors:

Owner Fleets, Regional Fleets, Public Sector, LCV Operators, Dealer Groups

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