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Client Manager - London, Ealing, W5 5SL

  • A hirdetés 1477 napja lejárt
We are currently seeking a Client Manager to champion the Shopper and use of Shopper data from Tesco Clubcard's 15m active customers to drive client businesses decision making and enable them to achieve business benefit from using dunnhumby. This role is Client focused within dunnhumby and work with Solution experts to deliver client solutions that drive unique value using the suite of dunnhumby capabilities (e.g. The Shop, Price & Promotions, Category Management Solutions).

Key Responsibilities

Build strong relationships with client contacts and develop a good understanding of the client organisation, their strategies and objectives
Build a comprehensive knowledge about dunnhumby's capabilities and Tesco
Deliver accurate, creative and actionable Shopper insights from dunnhumby's tools, analysis & consultancy in order to create measurable change for the Tesco Shopper
Work with Team Captain to develop insight solutions to client issues which drive business decision making and deliver measurable value to the Tesco Shopper
Effective project management and delivery of consistently high standard of work as directed by Team Captain
Make a significant contribution to delivering revenue targets for the client group from identifying and effectively managing clients and projects
Collaborate relentlessly with others in order to execute a 'joined up' approach for the client and to deliver against an integrated overall client plan.

We are looking for someone with:

1-2 years experience of working at either a Retailer, FMCG company or Research Agency specialising in Retail data
Experience of managing client relationships
Knowledge of any specific disciplines in FMCG or retail environment including Category Management, Pricing/Promotions, Shopper or Consumer insight, NPD or marketing measurement
Articulate and able to demonstrate strong communication skills both internally with colleagues and externally with clients
Excellent commercial acumen

Strives for excellence and puts the customer first

Passionate about delivering great results

Strong planning and organisational skills and able to manage a number of workstreams simultaneously

Tenacious and calm in challenging situations
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