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Change Manager (Technical Process Manager) (Budapest) 
IT Services Hungary Kft.
Hozzáadva: 2018.01.05.
Hirdetés azonosító: 1189113

FELADAT
  • Opening significant & major changes in logging tools
  • Presenting significant & major changes at different Change Advisory Boards (CAB’s)
  • Change follow-up
  • Monitoring Functional Mailboxes and assigning or processing incoming e-mails
  • Act as the coordinator between the Resolution Teams and the Client Management
  • Cooperation with the Change Coordination, Technical support units and other stakeholders other
  • Taking active part in change planning, together with technical support teams
  • Taking the ownership of mid-term & long-term change projects
  • Provide continuous information to the customers and Service Delivery Management
  • Participation on the daily Task ROTA
  • Creating and distributing daily/weekly/ad-hoc reports
  • Preparing and hosting on site, or Webex trainings
  • Creating and maintaining Customer specific training and process documents
  • Making suggestions for process improvement
PROFIL
  • Bachelor’s degree (in Technology)
  • At least 1 year experience in Change/Problem/Incident Management
  • Change Management experience is a huge advantage
  • Advanced English AND German communication skills
  • Good personal IT skills and knowledge
  • Knowledge in ITIL
  • Good communication and problem solving skills
  • Ability to work in team
  • Logical way of thinking
  • Certification of good conduct

Jelentkezés - IT Services Karrieroldal
 

Kategória
IT / Informatika
Régió
Budapest
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