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Call Center Supervisor

Régió: Budapest

HAYS Hungary Kft.
Hozzáadva: 2018.08.14.
Jelentkezési határidő: 2018.09.13.
Hirdetés azonosító: 1673941
lejárt

 

 
 
Call Center Supervisor

Call Center Supervisor
Budapest, Team Leader

Your new company

Our partner, an Irish startup company, specialized in support to identify cost savings in Ireland is searching for a supervisor for its new Budapest based office in the 5th district. You will be the leader of a 4 member team.

Your new role

As a Call Center Supervisor your overall job will be to build up a 4 member call center team, and manage them. Your main tasks will include to support the team in providing high quality customer experience, monitoring the team KPI’s and performance, cooperate with the sales team, coaching and mentoring the call center agents.

 What you'll need to succeed

 The ideal candidate:
  • University degree
  • 2-5 years working experience as Customer Service or Sales Support Team Leader
  • Strong customer-oriented attitude
  • Fluent English language knowledge, written and verbal (preferably business)
  • Flexibility, proactivity and realibility
  • Ability to apply creativity to resolving problems
  • Leadership skills with the ability to motivate people

What you'll get in return

The company offers – beside competitive salary and benefits – standalone opportunities for personal development as well as professional growth in an outstanding environment. You will have the opportunity to take part in international trainings.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
 

Helyek Budapest
Kategória Gyártás / Termelés
Aktiválás időpontja 2018.08.14.
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