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Business Manager (Customer Service)

Régió: Budapest

HAYS Hungary Kft.
Hozzáadva: 2016.06.01.
Jelentkezési határidő: 2016.06.08.
Hirdetés azonosító: 898956


Business Manager (Customer Service)
Business Manager job is open at our multinational partner who has a continuously growing Shared Service Center in Budapest and provides services to their European Clients.
As Business Manager you will have responsibility over the implementation and monitoring of processes in the services managed by SSC, keep connection with the internal and external stakeholders, manage and coordinate the customer service Team Leaders and monitor the individual and team performance. In the role of Business Manager you will participate in the dimensioning of its business area’s human resources, in coordination with the Business Support Team and HR, ensuring that the requests adapt to real needs. As Business Manager you also has to monitor and analyse KPI reports, contributing proposed new business strategies.

The company offers – beside competitive salary and attractive, modern designed working environment – standalone opportunities for personal development as well as professional growth.

The ideal candidate for Business Manager job:

  • Fluent English language knowledge
  • German is an advantage
  • 2 years experience in similar role
  • Strong stakeholder management skill
  • Strong PC skills

  • Munkavégzés helye: Budapest

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