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Assistant Executive Housekeeper - London, City Of Westminster, W2 2TY

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Assistant Director of Accommodation

The Lancaster London 4* Delux Hotel is presently hiring for an Assistant Director of Accommodation, to help us provide the highest standards of efficiency, service and customer delight in a pleasant, yet demanding environment.

The ideal candidate should be an enthusiastic individual with strong leadership skills, committed and confident in leading and motivating a close knit team. Passionate about delivering high standards, an eye for detail is a must. Excellent communication skills both verbal and written are essential as is willingness to conduct daily meetings and training sessions. Above all, you should enjoy interacting with a diverse variety of guests and colleagues, often whilst under pressure.

Some of the main duties of the Assistant Director of Accommodation include:

•Being responsible for the daily operation of the department
•Liaising and following up work requests with relevant departments
•Conducting training sessions and one to one sessions with all Accommodation Services colleagues
•Being able to support the laundry and dry-cleaning responsibilities
•Working closely with the Director of Accommodation on special projects

As well as having previous experience in a similar role, you should already have a good working knowledge of Health and Safety, general Microsoft Office programs and understanding of budgets and cost control. Ability to act under your own initiative is vital as well being able to deal with guest complaints with discretion. You will also need to ensure that the Accommodation Services department meets the hotel requirements of Environmental practices. As the Assistant Director of Accommodation, displaying a 'Can Do' attitude should be displayed at all times, with a willingness to cover any absences where necessary.

The Lancaster London is always looking for ways to improve and develop our staff. To thank you for your hard work and loyalty, some of the benefits you can enjoy as a permanent member of staff include:

**Friends and Family rates in all properties within the group (Lancaster London, Landmark London and K-West Hotel and Spa)
**50% Discount on Food and Beverage in all outlets
**Training and development opportunities
**Company pension scheme
**Cycle to Work scheme
**Season Ticket loan
**28 days paid holiday per year

If this sounds like the perfect position for you and would like to be part of the team here at Lancaster London, please apply as soon as you can to avoid disappointment. We look forward to hearing from you. Please note this is a full-time role and all candidates must legally be able to work in the UK.

Due to the high volume of applications we receive, we regret that we can only respond to successful candidates. Therefore, if you have not heard from us within 2 weeks, please consider your application unsuccessful.
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