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2nd level Application Administrator 
IT Services Hungary Kft.
Hozzáadva: 2019.12.07.
Hirdetés azonosító: 2376530

  • 2nd Level-Support in HP ALM and/or PTC Integrity and/or Exerpt (IRC) and/or FlexLM
  • Planning, managing and creating documentation for updates
  • Creating the procedure descriptions, technical and Service oriented handbooks as well other technical documentation (e.g. Knowledge Entries)
  • Installation and deployment in new entwinement,
  • Professional communication in English (or in German) with the German team and customer
  • Incident/Problem/Change/Configuration management (Applying ITIL processes)
  • Analyze incidents, advice Business Units Root Cause Analyses in Problem Management
  • Monitoring activity and inspection of log files
  • At least 5 year experience tool administration and support in HP ALM and/or PTC Integrity and/or Exerpt (IRC) and/or FlexLM
  • Experienced knowledge with Linux-/Unix-OS and server
  • Fluent English knowledge (and possibly German)
  • Several years long experience with the mentioned software product
  • Administration, Backend, Tool support
  • Linux/Windows/Server Administration


Requirements for tool/module knowledge:


  • ALM Business View Add-in
  • ALM Client
  • ALM Site admin Client
  • ALM Excel Add-in
  • ALM TDConnect-Add-in
  • ALM Word Add-in
  • Octane
  • Agile Manager
  • Mobile Center




  • Degree in IT technology
  • German knowledge
  • Experience with ITIL Incident-, Change-, Configuration-, Problem-Management
  • Experienced knowledge with Linux-/Unix OS und servers, Windows OS und servers, Windows Active Directory (DLAD Know-how), networks, monitoring systems, application-servers,  WebSeal / WAS-Server / Oracle / Loadbalancer
  • Experience with PTC Integrity / Integrity Starter / A-VW PTC Integrity Client




  • Analytical thinking /problem solving
  • Independent, goal-oriented working
  • Experience in collaboration with the customer / subcontractor
  • Cooperate in team


IT / Informatika
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