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www.cvonline.hu

Windows Desktop Specialist


  • A hirdetés 486 napja lejárt
Location:

Budapest

Responsibilities:
  • Supporting and ensuring the stability of over 180,000 desktops, including laptops and virtual PCs
  • Providing service and support to internal teams and senior VIP clients on Windows Platform and desktop application-related issues
  • Close cooperation with the Service Desk, Desk Side Support teams, IT Security, Engineering and third party vendors
  • Handling escalations, providing documentation, and implementing new products
  • Incident, problem, change management and drift management
  • Managing security patches, support the software distribution platform, maintain PC configuration settings and provide reporting on the Windows environment
  • Developing scripts and other forms of automation to solve problems within the enterprise desktop computing space
  • Creating and maintaining our own monitoring and reporting tools
  • The support covers MS Win OS, virtualization tools, Tivoli, SCCM, internal tools and other user applications (e.g. MS Office, Adobe,etc.)
Requirements:
  • 5+ years of experience supporting Windows PCs preferably at level 3
  • Experience in working in large networked global enterprise (1000+ PCs)
  • Fluency in English
  • An infrastructure person needed, not a helpdesk agent, who can deduce patterns from individual incidents and provide automated solutions
  • Experience in scriptin
  • Proficiency in Windows operating systems
  • Good communication and problem solving skills
  • Analytical thinking
  • Programming knowledge and Microsoft certificates are advantage
Helyek Budapest
Kategória IT / Informatika
Minimális tapasztalat 3 és 5 év között
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