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Web Application Support Engineer 
Grafton Recruitment Kft

Frissítve : 2016.10.06.
Jelentkezési határidő: 2016.10.12.
Hirdetés azonosító: 1034950
Web Application Support Engineer


Our client is a leading software company specialized in Photo Recognition solutions for the Retail industry. We are looking for a web application support engineer for them.

This mission:

- Production and non-production support of our partner's web application and service portfolio
- Providing level 1 / 2 application support for our employees (no direct customer contact)
- Handle requests, investigate and resolve application and infrastructure related incidents and problems
- Contribute to the definition and adhere to incident, problem and change management processes
- Perform application maintenance as needed or required
- Analyse and correlate application and infrastructure logs, conduct root cause analysis for incidents
- Participate in the On Call rotation for high severity incidents
- Perform and implement monitoring on the applications and their infrastructure
- Work with partner teams (like IT infrastructure) or engineering teams to resolve application related issues

- Bachelor’s degree in Computer Science or related field
- At least 2 years’ experience in application support or similar role
- Strong understanding of application and/or infrastructure monitoring best practices, log analysis preferably on a web application stack (node.js / MongoDB or Python/Django/MySql preferred)
- Ability and willingness to learn about applications from a business perspective
- Strong communication skills
- Problem solving attitude, ability to learn quickly on the job
- Persistence, hard-working personality
- Fluency in English


- International working environment
- Highly innovative company culture
- Young and dynamic team

IT / Informatika
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