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Voice Infrastructure Specialist

Régió: Budapest

PBS International Kft.
Hozzáadva: 2016.09.24.
Hirdetés azonosító: 937160
Voice Infrastructure Specialist

Country:    Hungary (+36) • Budapest

Description of position:    Act as a team member of International IT organization and as such support projects and activities also outside Hungary, in close and harmonious cooperation with for example the Krakow IT team and others

Duties:    Duties:

• Follow appropriate problem & change management processes,

• Actively contribute to knowledge sharing with peers and others

• Own IT Security compliance of voice and call centre environments under direct control

• Maintain technical and process knowledge & skills as required for the role

• Proactively contribute to identify improvements, cost take out opportunities and new technologies & solutions

Working hours: Flexibility required, in terms of possible overtime, work outside normal business hours, possible shift work and/or on call duties

Requirements, skills:    Required:

• Bachelor's Degree

• English: fluent

• Hungarian: fluent or native

• Hands on experience with voice, call centre and network related support, management and troubleshooting

• Thorough knowledge of and experience with Avaya products and environments: Avaya PBX, Definity, Media Server, Media Gateway, ACD, IVR, IP telephony, CMS

• Experience with voice and call centre strategy development and deployment


• Master's Degree

• Very high interpersonal abilities and communication skills

• Organized, structured approach

Known languages:    with Fluent English and fluent Hungarian knowledge

Short company info:    Our client is a shared service center based in Budapest. The company is committed to creating a supportive, flexible work environment that gives employees more flexibility and control over their work as an important means to achieve greater work/life balance and enhanced productivity.

What our client offers:

•A multicultural, dynamic and positive team environment

•Continuous development opportunities

•Varied tasks, job roles and possibility to participate in local or international projects

•An attractive working environment

Additional info:    By submitting an application form or sending your curriculum vitae electronically, you will be giving the employees of PBS International Ltd. the approval and acknowledgement to access, handle and record the personal details you have submitted for application and registration processing. During the course of your application and in the future event that a prospective party expresses professional interest in you, we will only forward your details onto our clients upon your exclusive and prior approval.

For a more detailed view of our data security terms and to accept all of our terms and conditions please visit the link here:

Link megjelenítése


IT / Informatika
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