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Turkish Speaking Service Desk Agent Job

Job Title: Turkish Speaking Service Desk Agent
Job ID: 286276
Location: Hungary-Budapest
Full/Part Time: Full-Time
Regular/Temporary: Regular

Org Marketing Statement

Unisys is a worldwide information technology services and solutions company. We provide consulting, systems integration, outsourcing and infrastructure services, combined with powerful enterprise server technology. We specialize in helping clients use information to create efficient, secure business operations that allow them to achieve their business goals. Our consultants and industry experts work with clients to understand their business challenges and create greater visibility into critical linkages throughout their operations.

Unisys Global Services Hungary (UGSH) opened its Budapest office in January 2007 providing business process outsourcing and technical help desk services to its prestigious clients across Europe.

Day to Day Work

Turkish speaking IT Service Desk Agent

Key Responsibilities/Outcomes:
- Provide technical help to our customers via phone and e-mail
- Register and follow up incoming calls and e-mails
- Handle coordination of more complex cases
Key Qualifications:
- Close to native in Turkish, fluency in English
- Good communication and problem solving skills
- At least user level computer literacy, troubleshooting experience is an advantage
- Working hours between 6.00 am and 20.00 pm

Closing Statement

In return, we offer a competitive compensation package and the exciting opportunity to be part of a rapidly growing international company. Successful applicants can look forward to challenging career prospects.

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