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Turkish speaking first line analyst (SZJ-6386)

  • A hirdetés 558 napja lejárt

Main tasks  
• As a member of a first line customer support team, find the best and the easiest solution for customer problems 
• Keeping daily contact with our international customers and teams 
• Resolving IT issues which can occur during the course of office work 
• Answering support queries via tools, phone and email 
• Documentation and logging of calls on the ticketing tool 
• Delegation of problems which cannot be resolved on first level to the competent teams 
• Maintaining and improve customer satisfaction levels 

• At least strong intermediate knowledge of English and fluency in Turkish 
• Excellent communication skills 
• Knowledge of MS Office and Windows 7 
• Great teamplayer 
• Experience in customer service or service desk field is a big advantage 

Fluency in other languages 

What we offer 
• An opportunity to be a part of something brand new; to be a member of the newest SSC in Hungary 
• Modern working environment 
• Fair, competitive salary and compensation package 
• A great, young and a very international team 

Type of employment: full time 
Level of position: subordinate/employee 
Term of contract: Indefinit period 
Orientation: IT support / Helpdesk, IT support, SSC (Shared Service Center) 
Field: Budapest

If you are interested in the position above, please send your CV in MS Word format to E-mail cím megjelenítése

Helyek Budapest
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
IT / Informatika
Munkaidő tipusa Teljes munkaidő
Elvárt nyelvtudás Török, Angol
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