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Transition Manager

Régió: Budapest

Randstad Hungary Kft.

Hozzáadva: 2017.02.28.
Jelentkezési határidő: 2015.11.15.
Hirdetés azonosító: 966436

Transition Manager

One of the largest providers of information technology, consulting services and business-process solutions is looking for a Transition Manager into their Budapest Service Center.


- Plan, design and deliver transition projects
- Conducting various phases of transition: Pre-Transition, Transition Phase & Post-Transition Phase Scheduling & Planning Project requirements
- Work closely with Project Stake holders and delivery team.
- Provide project updates and reporting to stake holders.
- Coordinate with Technical and Management teams
- Project Budget tracking and forecasting as applicable
- Coordinating with various functions during the course of transition
- Smooth Handover to operations teams.
- Communicate and manage mutual responsibilities at the interface by establishing defined KPIs
- Support the BSC Managing Director the implement the SLA with each customer of the BSC
- Facilitate on boarding and work shadowing of new recruits to the BSC
- Execute cut-over plan for the envisioned go-live
- Stabilize operations within the BSC after go-live
- Initiate and perform process improvements to increase efficiency and effectiveness of BSC
° Supporting the build of BSC transition resource capability required for new activities
° Monitor and highlight any risk factors associated with project implementation


- 4-8 years of experience of which 2-4 years experience in BPO Service Center Industry in Operations and/or Transition management
- Fluent English skills (other EU language is an advantage)
- Experience in using Project Management methodologies and processes
- Good interpersonal skills and ability to manage resources from various support functions
- Strategic thinking and decisiveness
- Focus on results and excellent people management skills
- Familiar with working in a project environment including planning, deliverables, progress tracking and reporting

Amit kínálunk:

- Competitive salary
- International team
- Long term, safe job
- Travelling opportunity
- Multicultural working environment

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