Az álláshirdetés lejárt.
Aktuális állást talál az aktív állásajánlatok között: új keresés indítása itt
www.cvonline.hu

Technincal Support and Customer Service Specialist - INTS/9/44


  • A hirdetés 486 napja lejárt

For our multinational partner company we are looking for a 

Technical support & Customer Service specialist 

to provide overall  technincal support for the company's products 

 

Ref.: INTS/9/44

Tasks:

  • Troubleshooting product installation problems, diagnosing and solving issues
  • Doing on site interventions, on customers’ demand or our initiative, if necessary
  • Talking staff/customers through a series of actions, either face to face or over the telephone to help and resolve issues
  • Providing support, including procedure documentation and relevant reports
  • Reporting feedbacks from the field to the competence areas for the improvement of the product
  • Running the technical solution
  • Analyze and run the claims, giving a feedback about the root-causes to the involved plants/functions
  • Replacing parts as required
  • Responding within agreed time limits to call-outs
  • Monitoring and maintaining claims database
  • Testing and evaluating returned parts
  • Providing administrative management the claims and returned parts
  • participate in new product instroduction

 

Requirements:

  • Fluent English (German is an advantage)
  • Strong technical education (BSC)
  • At least 2 years working experience in production
  • Excellent communication skills, good active listening skill and to really understand a customer problem or question
  • Problem-solving  and analyzing attitude
  • Team work attitude
  • Punctual, precise

 

Our offer

  • Multinational work environment
  • Competitive salary and benefits package
  • Career opportunities

Place of work: Nyíregyháza

 

 

Munkaerő-közvetítési nyilvántartási szám: XVI-M-001/3777-2/2013

Helyek Nyíregyháza
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
Gyártás / Termelés
Munkaidő tipusa Teljes munkaidő, Határozatlan idejű
Elvárt nyelvtudás Angol
Egyéb hasonló állások Önnek
Customer Service Desk Agent 2nd Level

Trenkwalder Kft

 On behalf of our multinational IT service prov...
Budapest


Financial Analyst - Reporting and planning

Trenkwalder Kft

On behalf of our multinational IT and Telco ser...
Budapest


French speaking issue coordinator

Trenkwalder Kft

Kick start your career at a multinational compa...
Budapest