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Hozzáadva: 2017.08.25.
Hirdetés azonosító: 976301
lejárt
Tech People FEJLÉC
 

Our partner is a major service provider of the ERP market in the CEE region and is currently searching for Technical Support Specialists (2 positions) for their Support team based in Budapest. Successful candidates will be working in an energetic environment, supporting SME’s using Exact Business Software solutions.

TECHNICAL SUPPORT SPECIALISTS

Our support team is currently looking for motivated individuals who are willing to take charge and in various forms ; telephone calls, emails, web requests and/or web chat logged via customer portal.


Key Responsibilities:
  • Providing support and technical help
  • Answering IT and software relevant questions
  • Accurately and completely document customer contacts and provide all necessary feedback
  • Participating in projects
  • Proactively informing all relevant internal stakeholders
  • Submitting and solving customer reported defects
  • Assisting in testing and system planning
Qualifications:
  • University or college degree in Informatics
  • Minimum 2 years of customer support/service experience in a business software environment
  • Knowledge of MS Office and SQL
  • Knowledge of ERP System (finance and logistics)
  • Good English language knowledge is a MUST
  • Good verbal and written communication skills – can negotiate easily with professionals
  • Confident attitude
  • Proactive and open-minded
  • Dynamic and full of energy
  • Strong problem solving skills
Location:
  • Budapest
 
If you are interested in the position please send your CV in English!

Tech People LÁBLÉC

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Kategória
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Régió
Budapest
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