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Technical Process Specialist (TSS&TCP) (Budapest) 
IT Services Hungary Kft.
Hozzáadva: 2016.09.22.
Hirdetés azonosító: 1075822

IT SERVICES FEJLÉC
FELADAT
  • IT process coordination covering IT operations (mostly telecommunications) in the field of IT Service Continuity Management
  • Full support of the client’s information system, if necessary change, repair and in case of failure or interruption as soon as possible reconstruction in collaboration with the appropriate groups
  • Act as the coordinator between the Resolution Teams and the Client Management
  • Provide continuous information to the customers and Service Delivery Management
  • Ensure all allocated actions/responsibilities are clearly defined and documented including updates in Service Center
  • Assertively chairing and managing Change Management meetings
  • Leading of Change Advisory Board (CAB)
PROFIL
  • University degree (preferably IT, economics or management studies)
  • Knowledge in ITIL is an advantage
  • CCNA or A+ certification is an advantage
  • Relevant experience in multinational environment preferably in area of IT process coordination
  • Good communication and problem solving skills
  • Confident and diplomatic way of communication
  • Logical way of thinking
  • Ability to work in team
  • MS Office
  • Advanced English knowledge
  • Intermediate German knowledge

Kategória
IT / Informatika
Régió
Budapest
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