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Technical Process Specialist - Fixed-term contract 
IT Services Hungary Kft.
Hozzáadva: 2016.09.24.
Hirdetés azonosító: 939561

Information and Communication Technology (ICT) connects people and markets worldwide! Deutsche Telekom is one of the leading international companies in ICT. With round about 235.000 employees in 50 countries, we provide innovative solutions to our clients.

T-Systems is one of the three successful brands of Deutsche Telekom. We serve large customers and multinational companies through our global infrastructure of data centers and networks. With the help of innovative technology we develop integrated solutions for connected life and work.

Let us together shape the world of tomorrow!

  • DOM Process management
  • Change Process Specialist
  • Assess quality of and produce recommendations for improving technical change documentation 
  • Create recommendations which sorts and caliber of (recurring) changes can undergo simplified CAB approval procedures
  • Document business processes 
  • Create work instructions 
  • Create training material about change management process & underpinning tools
  • Maintain business process documentation 
  • Proof read English speaking documents
  • Prepare CAB Meetings
  • Document CAB decisions in Peregrine COSIMA and HP Service Manager 
  • Turn analysis of root causes why change implementation was not successful into lessons learned
  • Deliver lessons learned sessions

  • BSc of MSc Degree
  • Knowledge and experience of CSS IT infrastructure
  • High level knowledge in DOM process
  • knowledge of processes (e.g. ITIL V3 – Change Management) and organizational structure of T-Systems is advantage
  • Interaction of change management, incident management, configuration management, release management Managing documents/documenting business processes: Action, Actr, In-/Outpu, decision loop, workflow, flow narrative, status transition
  • Interested on quality topics
  • strong intercultural social and communicative skills
  • excellent organizational skills
  • MS Windows, MS Office: Word, Excel, Powerpoint, Visio, Excel-Makro-VBA
  • General: Workflow management systems
  • Specific: Peregrine COSIMA
  • Specific: HP Service Manager
  • Fluent English and intermediate German knowledge


- Young and friendly team
- Continuous development opportunities in IT and languages (parallel English and Germa


Jelentkezés - IT Services Karrieroldal

IT / Informatika
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