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Technical Process Specialist- Fixed-term contract  
IT Services Hungary Kft.
Hozzáadva: 2016.12.19.
Hirdetés azonosító: 902572

  • Change Process Specialist
  • Assess quality of and produce recommendations for improving technical change documentation
  • Create recommendations which sorts and caliber of (recurring) changes can undergo simplified CAB approval procedures
  • Document business processes
  • Create work instructions
  • Create training material about change management process & underpinning tools
  • Maintain business process documentation
  • Proof read English speaking documents
  • Prepare CAB Meetings
  • Document CAB decisions in Peregrine COSIMA and HP Service Manager
  • Turn analysis of root causes why change implementation was not successful into lessons learned
  • Deliver lessons learned sessions



  • BSc of MSc Degree
  • Knowledge and experience of CSS IT infrastructure
  • knowledge of processes (e.g. ITIL V3 – Change Management) and organizational structure of T-Systems is advantage
  • Interaction of change management, incident management, configuration management, release management Managing documents/documenting business processes: Action, Actr, In-/Outpu, decision loop, workflow, flow narrative, status transition
  • Interested on quality topics
  • strong intercultural social and communicative skills
  • excellent organizational skills
  • MS Windows, MS Office: Word, Excel, Powerpoint, Visio, Excel-Makro-VBA
  • General: Workflow management systems
  • Specific: Peregrine COSIMA
  • Specific: HP Service Manager
  • Fluent English and intermediate German knowledge


Our offer

  • Young and friendly team
  • Continuous development opportunities in IT and languages (parallel English and German), career opportunities within the company
  • Modern and comfortable working environment in Infopark


How to apply

Please upload your detailed professional CV (Hungarian/English) for the appropriate position on our homepage:


Link megjelenítése

Search by code: 82742


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