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Technical Process Specialist (Debrecen) 
IT Services Hungary Kft.
Hozzáadva: 2017.01.11.
Hirdetés azonosító: 1101255
lejárt
YOUR TASK

Job profile

  • Act as the coordinator between the Resolution Teams and the Client Management
  • Provide continuous information to the customers and Service Delivery Management
  • Ensure all allocated actions/responsibilities are clearly defined and documented including updates in ServiceCenter
  • Participate in Change Advisory Board (CAB) if needed

 

Daily Tasks:

  • Coordinate technical parts
  • Handle change requests
  • Track FMB-s
  • Track and follow up notification tracker
  • Coordinate standard Changes
  • Follow up changes
  • Reporting
  • Ticket monitoring
  • Support Level 2 -3 Changemanagement
YOUR PROFIL
  • Bachelor’s degree (in Technology is an advantage) or 1 year relevant experience
  • Intermediate English AND German communication skills
  • Good personal IT skills and knowledge
  • Knowledge in ITIL is an advantage
  • Good communication and problem solving skills
  • Strong ability to work in team
  • Networking experience is an advantage

Application - IT Services Career Site
 

Kategória
IT / Informatika
Régió
Debrecen
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