Az álláshirdetés lejárt.
Aktuális állást talál az aktív állásajánlatok között: új keresés indítása itt
www.cvonline.hu
Technical Process Specialist (Budapest) 
IT Services Hungary Kft.
Hozzáadva: 2017.02.24.
Hirdetés azonosító: 995982
lejárt
YOUR TASK
 

Main duties are (in close collaboration):

 

  • working with our existing Global Incident Management team and embracing the concept of full basic service coverage end to end and bridging directly to the customer
  • to take care of what is happening after the incidents have been closed
  • to completely follow-up on any problem (be reactive or proactive) and have the big picture (especially afterwards in correlation with Change Management).
  • Regular calls with our customers are mandatory and need to be conducted as per contractual agreements.
YOUR PROFIL
  • At least high school degree
  • 1-2 year professional experience in incident management is advantage but not a requirement
  • ITIL knowledge is advantage
  • Intermediate English and German language knowlegde
  • Customer orientation
  • Good problem solving skills 
  • Ability to handle stress
  • Team spirit
  • Professional user level MliS Office knowledge (Word, Excel, Power Point, Outlook)

Application - IT Services Career Site
 

Kategória
IT / Informatika
Régió
Budapest
Egyéb hasonló állások Önnek
Corporate Accounts Receivable Specialist

Randstad Hungary Kft.

Would you like to leave the SSC sector and work...
Budapest


Financial Account Manager

Randstad Hungary Kft.

Are you an expert in English and have a Finance...
Budapest


C/C++ Platform Engineer

Randstad Hungary Kft.

Our client is a global leader in providing cust...
Budapest