Az álláshirdetés lejárt.
Aktuális állást talál az aktív állásajánlatok között: új keresés indítása itt
www.cvonline.hu
Technical Process Specialist (Budapest) 
IT Services Hungary Kft.
Hozzáadva: 2017.04.25.
Hirdetés azonosító: 995982
lejárt
YOUR TASK
 

Main duties are (in close collaboration):

 

  • working with our existing Global Incident Management team and embracing the concept of full basic service coverage end to end and bridging directly to the customer
  • to take care of what is happening after the incidents have been closed
  • to completely follow-up on any problem (be reactive or proactive) and have the big picture (especially afterwards in correlation with Change Management).
  • Regular calls with our customers are mandatory and need to be conducted as per contractual agreements.
YOUR PROFIL
  • At least high school degree
  • 1-2 year professional experience in incident management is advantage but not a requirement
  • ITIL knowledge is advantage
  • Intermediate English and German language knowlegde
  • Customer orientation
  • Good problem solving skills 
  • Ability to handle stress
  • Team spirit
  • Professional user level MliS Office knowledge (Word, Excel, Power Point, Outlook)

Application - IT Services Career Site
 

Kategória
IT / Informatika
Régió
Budapest
Egyéb hasonló állások Önnek
Sales Manager (Online Media)

Randstad Hungary Kft.

Our Client, a fast-growing and innovative media...
Budapest


Identity & Access Management Expert

Randstad Hungary Kft.

Our partner is a prestigious and stable company...
Budapest


Accounts Payable with French

Randstad Hungary Kft.

On behalf of our multinational client we are lo...
Budapest