Technical Process Specialist (Budapest) 
IT Services Hungary Kft.
Hozzáadva: 2017.04.26.
Hirdetés azonosító: 1076920

  • IT process coordination covering IT operations (mostly telecommunications) in the field of IT Service Continuity Management
  • Full support of the client’s information system, if nesessary change, repair and in case of failure or interruption as soon as possible reconstruction in collaboration with the appropriate groups
  • Act as the coordinator between the Resolution Teams and the Client Management
  • Provide continuous information to the customers and Service Delivery Management
  • Ensure all allocated actions/responsibilities are clearly defined and documented including updates in ServiceCenter
  • Participating on Change Management meetings
  • University degree (preferably in IT,economics or management studies)
  • Relevant experience in multinational environment preferably in area of IT process coordination
  • Advenced German and intermediate English language skill
  • MS Office knowledge
  • Good communication and problem solving skills
  • Confident and diplomatic way of communication
  • Logical way of thinking
  • Ability to work in team
  • Knowledge in ITIL is an advantage
  • Certificate of good-conduct

Application - IT Services Career Site

IT / Informatika
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