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Technical Manager Windows/Linux Team for Cloud Operations


  • A hirdetés 610 napja lejárt

We are looking for new candidates for the position of Technical Manager Windows/Linux Team for Cloud Operations.

  • Incident Solving 
  • Knowledge Transfer 
  • Mentoring
  • Own trainings and workshops
  • Take ownership of product rollout and operational documentation
  • Manage daily Operations tasks 24/7
  • Drive escalations and root cause analysis and provide solutions for complex incidents 
  • Encourage and drive innovative thinking to solve complex problems
  • Drive solutions for major escalations in complex environments in cooperation with development/support 
  • Focus on critical Incidents/messages 
  • Take leadership on critical issues that impact the service and availability of the application
  • Support the management and staff 
  • Act as a management escalation point for staff and issues
  • Performs management rotation support of upgrades and patches
  • Drive solutions, deliver on project goals and ensure SLAs are met
  • Lead internal projects, extended cross LoB activities/communication

Elvárás

  • Masters degree in Computer Science or related field or equivalent work experience
  • 4-7 years experience in Linux administration and support, Java Application triage, Tomcat or JBoss administration, scripting (shell, bash, perl, etc.)
  • Experience on any of the Java enterprise application servers JBoss / Tomcat / weblogic / websphere / Glassfish / tomcat Database – Oracle 
  • Technical Skills: OS – Linux / Solaris, OS – Windows Server, Database Principles, VMWare and Virtualization concepts, Java Administration and Monitoring, Performance tuning, Troubleshooting tools and techniques, Knowledge of shell / perl scripting, Tomcat/JBoss administration and troubleshooting
  • Monitoring tool management and administration
  • Ability to manage, teams that handle escalations and identify, isolate and resolve the issues
  • Process knowledge in Incident handling 
  • English: Fluent
  • Minimum 3 years of Supervisory experience managing 10+ direct reports
  • Must be able to work in a fast paced, high demand environment
  • Thorough knowledge and understanding of HR and procurement policies and procedures
  • Extensive experience creating and administering performance evaluations
  • Experience with performance improvement plans
  • Experience building teams successfully
  • Experience planning and coordinating work schedules in a 24/7 environment
  • Adherence to SLAs (IRT/MPT etc.)
  • Fulfillment of Ownership tasks
  • Peer feedback on knowledge and expertise
  • Adherence to guidelines and procedures
  • Feedback from Field/Support/Development colleagues
  • Effectiveness of mentoring and know-how transfer
  • Topic Owner performance
  • Ability to avoid escalations
  • Team leading capabilities
Helyek Székesfehérvár
Kategória IT / Informatika
Minimális tapasztalat 3 és 5 év között
Szükséges iskolai végzettség Főiskolai végzettség
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