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Technical Advisor - Czech speaking


  • A hirdetés 9 napja lejárt

Would you like to use your excellent language skills? Would you like to work in a multicultural team? Our dynamic, market leading partner in business and technology is looking for you to a customer support position in Budapest, where you can use English and French, and you can start to build you career.

Location:

Budapest

Responsibilities:
  • Manage a smooth communication with clients via e-mail and telephone
  • Follow up on existing tickets and escalate unresolved cases to relevant support teams
  • Learn and implement new technologies, tools, processes and policies
  • Help clients in basic IT issues
  • Document and share best practices with other colleagues
  • Cooperate with different teams within the company
Requirements:
  • Fluent Czech language knowledge and strong English
  • Fresh graduates are welcomed!
  • Excellent phone etiquettes and customer service skills
  • Average user knowledge of Windows 10, Microsoft Office and Microsoft Excel
  • Daily use of computer
What we offer:
  • Competitive salary and unique compensation package
  • The chance to work in a young, dynamic and rapidly expanding multinational company
  • International work environment
  • Great career opportunity
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