www.cvonline.hu

Support analyst - senior/junior

Jelentkezés

  • Az álláshirdetés 3 napja lett aktiválva
Location:

Budapest

About the role:

This role requires a holistic view of the system from both the customer and technical perspectives to ensure a successful, deployable product. To effectively perform this role, the Support Analyst will need to work with customers, developers, others support analysts, quality assurance analysts, and management.

Responsibilities:
  • Provide Level 3 support for the product Suite. Applications are configured via XML files, and JavaScript knowledge is desired
  • Perform manual testing in the lab and/or a desktop load
  • Creates Documentation
  • Forge and maintain relationships with local IT organisations in Europe, central IT departments and market IT departments
  • Document the procedures and recommendations for the markets
  • Configuration and setup of the products
  • Create technical documentation as needed
Requirements:
  • Bachelor degree is desirable in one of the following subjects: Computer Sciences, Engineering, Physics or other with logical and analytical background
  • Notions of IT concepts and some practice in IT
  • Team work
  • Strong oral and written communication skills
  • Fluency in English, writing and reading comprehension
  • Critical thinking and troubleshooting skills
  • Active listening and learning skills
Helyek Budapest
Kategória IT / Informatika
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