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Hozzáadva: 2016.12.21.
Hirdetés azonosító: 974166
lejárt
Tech People FEJLÉC
 

Tech People Hungary Ltd. is a Technical Skills recruitment consultancy based in Budapest and Warsaw primarily sourcing professionals for ICT, Finance, Engineering and Logistics related positions. Now we are searching candidate for the following position: 
 
Storage & Backup Support Level 3 (B-E02)

Responsibilities
  • Maintains the general conditions for delivery and service (incident resolution)
  • Contributes to incident analysis and resolution and ensures any relevant documentation is updated
  • Checks the interoperability of the environment (Databases, Applications, Network…)
  • Continuous service improvements through automation of manual operation activities
  • Escalates issues where required ensuring all relevant technical and management teams are aware to 
  • ensure timely resolution for both live and development issues.
  • Ensures technical knowledge is kept up to date within their area of specialism
  • Takes part in complex operations, working with other teams both in country and world wide
  • Manage supplier activities (e.g. really driving/escalating 3rd party agents to dispatch and repair faults
  • to meet our service level agreements)
  • Provide process improvement input wherever possible
  • Possibility of granting on call (telephony) service on a 24/7 basis

Required Experiences and Skills
  • General awareness of data storage, backup and high availability solutions and technologies
  • Administrational/expert level of SAN/NAS knowledge on any kind of Storage Appliance or Technology
  • (EMC, NetApp, Hitachi, HP, 3PAR, etc.)
  • Excellent communication and customer care
  • Willingness to handle difficult situations
  • Team-player attitude
  • Customer-oriented thinking

Desirable Skills
  • TCP / IP Networking, Network topologies
  • Windows or Unix server administration
  • Good sense of learning things easily

What we offer
  • Supportive corporate culture
  • Inspiring working teams
  • Competitive salary and benefit package (including shift allowance)
  • Professional development programs, trainings and educational support
  • Employee and Family Friendly Workplace
  • Private health insurance package

Languages: Excellent verbal and written English languages skills (advantage: the knowledge of minimum one foreign language (Dutch, French, German, Italian, Spanish)

 Location: Budapest 
Working hours: Mon-Fri, normal business hours;  paid overtime (7/24)
Start: ASAP
Salary: competitive
Job opportunity: employee position 


Tech People LÁBLÉC

 
 
Kategória
Egyéb
Régió
Budapest
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