Our multinational partner provides a broad portfolio of cosmetics in the beauty industry. Currently they are looking for a Junior Call Centre Team Leader with fluent Spanish skills.
- Effective and efficient management of the Spanish call centre team - Communication in Spanish on a daily basis - Participating in process improvement - Cooperation with other team leaders in the call-center - Provide personalized service and customer support - Problem solving following company procedures and in a creative way
- Native or close to native knowledge of Spanish language - English and/or Hungarian language on an advanced level - Customer Service experience - Candidates with deputy team leader experience are welcome! - Team player attitude - Strong leadership and people management skills - Excellent problem solving, decision making skills - Computer skills
- International working environment - Training and development possibilities - Competitive compensation package
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