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Spanish speaking Collection Team Leader

Régió: Budapest

Randstad Hungary Kft.

Hozzáadva: 2017.06.25.
Jelentkezési határidő: 2014.07.23.
Hirdetés azonosító: 732459

Spanish speaking Collection Team Leader

Pozíció leírása / Job description

Our client is a rapidly growing multinational company.
We are now looking for a candidate in the following position: AR Cash Collection Team Leader

Feladatok:

- Manage the distribution of workload within the Team
- Cooperate with all stakeholders such as AR Tower Leader
- Establish and maintain a proper backup system within Team
- Participate in the hiring process
- Provide regular feedback to Team members
- Suggest and plan personal improvement opportunities
- Make sure that all Team members receive necessary training
- Manage Team availability in terms of holiday planning
- Make sure company goal setting and evaluation cycle is kept
- Ensure adherence to all SLA KPI-s
- Conduct root cause analysis for any SLA miss
- Initiate and/ or suggest process improvements
- Act as a first point of contact for customer for questions and escalations
- Participate in regular reviews with customers

Elvárások:

- Min. 2 years relevant AR experience
- Min. 1 year people management experience
- Fluent English and Spanish knowledge is required
- University or college degree, preferably in Finance/Accounting
- Strong communication and interpersonal skills

Amit kínálunk:

- Multinational, challenging work environment
- Competitive compensation package
- A unique career opportunity for those who are looking to step up in their career

Elvárások / Requirements

Amit kínálunk / Offer

Jelentkezés:
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