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Spanish Speaking 1st Level IT Helpdesk Analyst

Régió: Budapest

HAYS Hungary Kft.
Hozzáadva: 2014.07.02.
Jelentkezési határidő: 2014.08.08.
Hirdetés azonosító: 829071


Spanish Speaking 1st Level IT Helpdesk Analyst
Spanish Speaking IT Support Analyst job is open at our multinational partner, who is a production a company and has a Shared Service Center in Budapest downtown.
The company offers a competitive compensation package and modern and pleasant working atmosphere.

As an IT Support Analyst you will be responsible for providing IT support to variety of users, and being the first point of contact for the customers. You will follow up incidents in connection with Microsoft software, password reset and other upcoming issues related to the IT infrastructure. Your job will be resolving queries in line with the set expectations, or forwarding issues to the second level where further support is needed.You will also follow up whether incidents have been solved, ensuring the customers satisfaction while communicating with internal stakeholders via phone and email.

In order to successfully apply for the IT Support Analyst position you need to have fluent knowledge of English and Spanish, computer literacy and user knowledge of Microsoft programs. Excellent communication skills, customer oriented attitude, patience and supportiveness is also required.

If you are interested in this role or in a similar position, please apply with your English CV.
Munkavégzés helye: Budapest

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