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www.cvonline.hu

Spanish OR Portuguese Speaking Customer Support Agent

Régió: Budapest

Randstad Hungary Kft.

Hozzáadva: 2017.04.28.
Jelentkezési határidő: 2014.02.12.
Hirdetés azonosító: 664530

Spanish OR Portuguese Speaking Customer Support Agent

Our client, an expanding multinational technology services and solutions company is looking for customer oriented individuals to work in full time positions.

Feladatok:

- Provide technical support over the phone and via e-mail to clients calling with simple or more complex IT problems
- Answer basic questions about installation, operation, configuration, customization, and usage of assigned products
- Troubleshoot, diagnose, register and correct technical faults, using technical and communication skills
- Guide the caller through the necessary steps to restore functionality
- Escalates complex problems
- Keep contact with technical teams

Elvárások:

- Strong communication skills in English
- Fluent in SPANISH or PORTUGUESE
- Considerable familiarity with MS Office and Windows environment in general is highly appreciated.
- High-level communication skills, client-oriented attitude
- Proactive and patient personality
- Aptitude for quick learning of technical and procedural topics

Amit kínálunk:

- The chance to work in a young, dynamic and rapidly expanding organization
- Attractive salary and compensation package
- Career opportunity, possibility to proceed into professional areas of IT
- Initial and remedial professional Microsoft trainings (MCP, MCSA, MCSE certifications)
- International, high-tech work environment

Jelentkezés:
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