Spanish or Portuguese Customer Service Co-ordinator

Régió: Budapest

Randstad Hungary Kft.

Hozzáadva: 2017.08.05.
Jelentkezési határidő: 2017.08.20.
Hirdetés azonosító: 1181072

Spanish or Portuguese Customer Service Co-ordinator

Pozíció leírása / Job description

Our partner is the global market leader in supply chain services including international express, overland transport, air-, ocean freight and contract logistics.
If you would like to be a member of this young and dynamic team and make a good use of your languages skills do not hesitate to apply!
• Provides professional technical support to consumers based on strong product knowledge
• Uses customer’s and DHL owned systems according to the customers work instruction
• Follows up emails, queries/orders/deliveries according to the customers work instruction
• Investigates problematic cases, shipments, requests
• Communicates with central/local/satellite warehouses, escalates issues to higher level
• Checks and solves issues escalated by the customer

Elvárások / Requirements

• Fluency or native speaker in Portuguese or Spanish
• Intermediate English knowledge
• Secondary education (College or University degree is an advantage)
• 1-2 years work experience
• Very strong customer focus
• Good communication skills
• PC literacy with good working knowledge of Microsoft applications, especially in Excel

Amit kínálunk / Offer

• Energetic and young team
• Stable multinational company background
• Modern working environment
• Internal development opportunities
• Extra benefits

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