Az álláshirdetés lejárt.
Aktuális állást talál az aktív állásajánlatok között: új keresés indítása itt
www.cvonline.hu

Spanish and Italian/French IT Helpdesk Agent


  • A hirdetés 253 napja lejárt
Location:

Budapest

Responsibilities:
  • Handle and document all incoming emails and phone calls within the contractually agreed timeframes
  • Provide technical assistance to users via phone or email
  • Follow up on existing tickets and escalate unresolved cases to relevant support teams
  • Manage personal and team backlog
  • Learn and implement new technologies, tools, processes and policies
  • Document new technical solutions in knowledge base
  • Document and share best practices and with other colleagues
  • High level of technical problem resolution
Requirements:
  • Fluent Spanish, and Italian or French language knowledge and strong English
  • Experience in similar field (Service Desk, IT Support, Customer Support, Call Centre) is advantage
  • Excellent learning skills and high level of flexibility
  • Excellent knowledge of Windows XP, Microsoft Office and Internet Explorer
  • Excellent phone etiquettes and customer service skills
  • Good analytical skills, Ability to work in shifts
We offer:
  • Competitive salary and benefits package
  • Continuous training and development opportunities
  • Modern office environment and easily accessible workplace
Helyek Budapest
Kategória IT / Informatika
Minimális tapasztalat Tapasztalat nem szükséges
Munkaidő tipusa Teljes munkaidő
Egyéb hasonló állások Önnek
Space Planner / Sales Support

Haworth Kft.

HAWORTH POSITION DESCRIPTION Space Planning POS...
Budapest, Pest


Global Service Desk Lead

DIAGEO Üzletviteli Szolgáltatások Kft.

Global Service Desk Lead   Diageo is the world...
Budapest, Pest


Global Incident and Request Lead

DIAGEO Üzletviteli Szolgáltatások Kft.

Global Incident and Request Lead   Diageo is th...
Budapest, Pest