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Spanish and English speaking IT support specialist for multi-shift (night and weekend) work


  • A hirdetés 995 napja lejárt

Our prestigious multinational IT service provider client is looking for:

 

Spanish and English speaking IT support specialist for multi-shift (night and weekend) work.

 

Tasks:

•             Answer contacts promptly and professionally

•             Provides customer assistance with routine inquiries and problems such as software, hardware and network operations

•             Log/Validate all contacts Call Handling Database

•             Manage end to end all calls logged, providing regular updates to customers on call status

•             Pro-actively seek support from escalation team 

•             May involve use of problem management database and help desk systems

•             Attending on internal trainings

Elvárás

•             Fluent in Spanish

•             Medium knowledge of English language for internal communication

•             User-level IT skills

•             Good communication and problem-solving skills

•             Customer orientation

•             Dynamic, open personality

•             Willingness to work in multi-shifts (included nights and weekends )

Amit nyújtunk

•             Working in an international and dynamic team

•             Opportunity to develop your professional skills

•             Competitive salary and benefits

•             Laptop

•             The company offers relocation package for foreigners

•             The position is ideal for students with outstanding hourly rates 

Helyek Budapest
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
Szükséges iskolai végzettség Középiskola
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