Information and Communication Technology (ICT) connects people and markets worldwide! Deutsche Telekom is one of the leading international companies in ICT. With round about 235.000 employees in 50 countries, we provide innovative solutions to our clients.
T-Systems is one of the three successful brands of Deutsche Telekom. We serve large customers and multinational companies through our global infrastructure of data centers and networks. With the help of innovative technology we develop integrated solutions for connected life and work.
Let us together shape the world of tomorrow!
The purpose of the software engineering team in the Client Engineering department is to develop and maintain tools that help the Client Engineering department and T-Systems Malaysia inter-department to be more effective and efficient. The software engineer provides leadership and consultant to the technical resources to assists in designing, developing new tools and enhancing existing tools to cater for new requirements.
Software engineering team also involving in TAdmin2 development, which is further development and adaptation of an automated provisioning system for Microsoft backend systems like Active Directory, Exchange, SharePoint, Lync, Homeshare, Groupshare and PKI. TAdmin2 represents the interface between the commercial processes and the technical backend.
The Software Engineer joins a highly competent global team of developers to design and develop new tools and enhance existing tools to cater for new requirements of the operation of Client Engineering team.
Besides that the software engineer is also responsible for the availability of the tool suite. In this role the candidate takes on the support of the existing tool, i.e. bug fix, customization of existing tools, etc…
The detail roles and responsibilities of the software engineer are:-
Provide primary technical leadership to technical resources and customers in software design and development. This is to ensure service objectives and KPIs are met.
To facilitate as technical focal point of software engineering service transition & improvement of current and new services that is introduced to software engineering. This is to ensure smooth transition of operation and production within project time scope.
To lead a team of software engineer/developer, having responsibility for their operational effectiveness and performance in line with contracted SLA/project time line.
Ensure consistent and effective processes are in place, ensuring the smooth day to day operation of the service. This is to ensure consistent delivery of service in accordance to service description.
Consult and mentor technical resources concerning methods, procedures, and standards to be used during software development to promote job enrichment within team and to maintain technical quality in the team
To ensure the interfaces and relationship with others T-systems support groups (e.g. Germany workflow team) and customer segment are clearly established and provide guidance to team members on the technical and administrative processes involved, ensuring conformance at times to ensure alignment of service