Our client is a multinational continuously growing company in IT/Telecommunication sector, for which we look for Slovakian Speaking Client Relationship Coordinator. FRESH GRADUATES ARE ALSO HIGHLY WELCOME!
Pozíció részletezése / Position overview
• Answer incoming customer and cross functional contacts • Provide support over the telephone and via e-mail to clients • Be responsible to either solve the calls yourself, or assign and follow up calls until client functionality has been restored. • Work together with colleagues to share information, collaborate on problem solving and identify major service issues. • Creation of customer documents and notification • Resolve all customers complaints to the customer satisfaction and to proactively seek to identify root cause and prevent reoccurrence
• Fluent in English • Upper intermediate level in Slovakian • Customer focused, self motivated and able to communicate clearly, both written and in speech • Ability to multi-task, adapt rapidly to constant change in processes and technology. Proficient in the use of MS Office • FRESH GRADUATES ARE ALSO HIGHLY WELCOMED!
• Attractive salary and compensation package, • Continuous training and personal development; • High quality working environment.
If you are interested in the position above, please send your CV in MS Word format to E-mail cím megjelenítése. If you need further details please do not hesitate to contact us: +36-70-778-4719. Please rest assured that your personal details will be dealt with in a professional and confidential manner. Thank you!