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Slovak Speaking Customer Support Representative

Régió: Budapest

Randstad Hungary Kft.

Hozzáadva: 2017.07.20.
Jelentkezési határidő: 2014.11.01.
Hirdetés azonosító: 804033

Slovak Speaking Customer Support Representative

Pozíció leírása / Job description

Our multinational partner, a leading service provider for international freight transport trade is looking for a Customer Service Representative for its subsidiary office located in Budapest.

Feladatok:

- Providing administrative support to the CCR Manager
- Communicate with clients in Slovak and English
- Provide customers with product and service information
- Indentify research and resolve customer issues using the own CRM system of the company
- Follow-up on customer inquiries not immediately resolved
- Manage delayed payments, providing notices to customers
- Monitor trends in customer issues and provide information on general trends to management
- Recommend ideas in possible proccess improvements to management
- Upsell products and services

Elvárások:

- BA degree preferably in economics or commercial studies
- Fluent Slovak language both written and oral is a MUST
- At least intermediate English knowledge both written and oral
- At least 2-3 years work experience is a must
- High MS Office literacy
- Good communication skills
- Analytical way of thinking
- Ability to work with tight deadlines

Amit kínálunk:

- Challenging and rewarding work with a dynamic, international team
- Opportunity for personal development, long-term career perspective
- Occasional travels to other regional offices to the HQ of the company

Elvárások / Requirements

Amit kínálunk / Offer

Jelentkezés:
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