Az álláshirdetés lejárt.
Aktuális állást talál az aktív állásajánlatok között: új keresés indítása itt
www.cvonline.hu
Slovak Customer Service Associate 
Grafton Recruitment Kft

Frissítve : 2016.09.16.
Jelentkezési határidő: 2016.09.17.
Hirdetés azonosító: 1071037
lejárt
Slovak Customer Service Associate

(Budapest)

Pozícióleírás
Our client is the world leader in serving science, employs 50,000 employees in 50 countries. Their mission is to make the world healthier, help the customers with solving complex analytical challenges, medical diagnostics by increasing laboratory productivity. They provide innovative technologies, analytical equipment, biopharma services. They are looking for motivated, career-focused personality with positive, can-do attitude in the Slovak speaking Customer Service Associate position.

Tasks:
- Answer customers’ emails and calls regarding their orders, price inquiries, complaints, etc. and deal with incoming e-mails of the generic e-mail address
- Process orders according to company guidelines, check price and availability of products to customers where necessary
- Deal with new account set up and changes and load yearly pricing agreements as well as quotes within the divisions guidelines
- Liaise between the customer and warehouse/planning regarding delivery of back-ordered products
- Provide support to customers who require guidance and advice on the website during order entry, navigate and provide support in web registrations
- Deal with customer complaints on instrument, consumables and orders
- Monitor and provide feedback on quality issues of products, shipping
- Where necessary, arranges product returns and/or credits within the divisions guidelines

Követelmények
Requirements:
- Fluency in Slovak PLUS English language
- Czech language knowledge is a plus
- Competent Microsoft Office user, Excel knowledge
- Minimum 1 year experience in a customer contact and/or order administration role
- High level of accuracy, high standards for excellence
- Good organizational skills, excellent time management, ability to plan and manage various tasks

Advantages:
- Commercial or business education
- Experience with ERP systems
- Customer Care experience

 

- Excellent compensation package
- Multinational environment
- Complex tasks
- Wide range of responsibilities
- Room for personal and professional development
 

Egyéb hasonló állások Önnek
Call center agent (Hebrew and English)

Trenkwalder Kft

We are looking for new colleagues for our multi...
Budapest


Ügyvezető asszisztens

Trenkwalder Kft

Európa egyik vezető adótanácsadó és könyvvizsgá...
Budapest


Karosszéria lakatos

Trenkwalder Kft

Lakóautó, lakókamionok kivitelezésével foglalko...
Budapest