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SLOVAK and HUNGARIAN speaking Customer Service Representative


  • Az álláshirdetés 21 napja lett aktiválva

Sykes Enterprises, Incorporated is a family of global companies delivering business process outsourcing services. The SYKES brand represents the benchmark in customer service. The top companies in the world rely on SYKES to care for their most valued resource- their customers. Headquartered in Tampa, Florida, we operate over forty customer interaction and fulfillment centers throughout North America, Europe, Latin America, Asia and Africa.

To learn more, visit our official website.

We are looking for the following professional
to join our Budapest Office:

 Customer Service Representative with Slovak and Hungarian

Customer Service Representatives provide a professional back and front office service function for our client’s project in line with the contractual agreements.

Tasks:

  • Answering incoming phone calls and e-mails
  • Providing support
  • Giving guidance and solving problems
  • Providing a positive experience for customers
  • Being proactive in identifying deeper drivers of customer needs
  • Communicate effectively with the customers     
  • Preparing reports and being responsible for administrative tasks

Requirements:

  • Fluent in Slovak and Hungarian
  • Conversational English language knowledge
  • Advanced level knowledge of MS Office applications
  • Good communication skills
  • Excellent problem solving skills
  • Experiencein administration
  • Good organizational skills

We offer you:

  • Fringe benefit system
  • Friendly, multicultural work environment
  • Help to arrange work related documents
  • Paid training
  • Production bonus based on your productivity
  • Career development opportunities
  • Office located in the city centre
  • In-House doctor
  • Casual dress code
  • Various company and team building activities, events, parties

Check out our facebook page, SYKES Hungary.

Helyek Budapest (Budapest, XIII. kerület, Magyarország)
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
Munkaidő tipusa Teljes munkaidő
Elvárt nyelvtudás Magyar, Szlovák
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