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Shift Leader (Debrecen) 
IT Services Hungary Kft.
Hozzáadva: 2017.04.30.
Hirdetés azonosító: 891152
lejárt
FELADAT

Position Description

  • It is an operation manager like position, provides professional guidance and coordination, but has no people management, budget responsibility.
  • Monitors the functionality and performance of the Service/Platform, and initiates corrections if needed.
  • Sets daily priorities of tasks; determines deadlines, and quality expectations.
  • Forwards operational and other relevant business information to shift of the operational teams.
  • He or she is the single point of contact for representatives of clients in order to solve operational issues.
  • Plays a central role in the information chain between the operation and the management, take active role in in incidents with the MOD and the Lead incident management
  • Provides professional coordination in case of incidents and changes.
  • Conducts a continuous, interactive professional consultation with the client representatives, in order to clarify the task.
  • Determines daily tasks, sets milestones and performance objectives, controls the quality of tasks performed.

 

Requirements

  • 3 years of experience in business critical IT operation
  • University Degree in IT or related subject
  • Fluent in English and German intermediate
  • Willingness to work in 7x24 shifts
  • Frequent travel is not needed
  • Good problem solving and analytical skills
  • Project experience
  • Capable to work with multiple teams, onsite and virtually
  • Good organizing and coordination skills

 

Our offer

  • Young and friendly team
  • Continuous development opportunities in IT and languages (parallel English and German), career opportunities within the company
  • Modern and comfortable working environment in Infopark

 

How to apply

  • Please upload your detailed professional CV (Hungarian/English) for the appropriate position on our homepage:

 

Link megjelenítése

Search by code: 82341

 

PROFIL

Jelentkezés - IT Services Karrieroldal
 

Kategória
IT / Informatika
Régió
Debrecen
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