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Service Support Agent with Arabic, English plus French/Italian/German/Russian and English [ST-UA01]

Régió: Budapest

Focus Consulting Kft.
 
Hozzáadva: 2016.12.22.
Jelentkezési határidő: 2015.10.15.
Hirdetés azonosító: 937166
 
Focus consulting

 

Our client

Our client is a leading multinational information technology services and solutions company which operates in more than 100 countries worldwide. The company has a Global Services Center in Budapest which supports clients in a variety of business services including a Help Desk Function.

Tasks

- Provide technical support over the phone and via e-mail to external, corporate users
- Troubleshoot, diagnose and correct technical faults
- Be responsible to either solve the calls yourself, or assign and chase those calls that you cannot fix yourself
- Work together with colleagues to share information, collaborate on problem solving and identify major service issues

Requirements

- Excellent Arabic, English plus French/Italian/German/Russian language knowledge
- Good communication skills and customer-focus mindset
- Familiarity with MS Office

Advantageous

- Other European language knowledge (Italian, German etc.)
- Previous Customer Service experience

 

Munkavégzés helye
Budapest
Kategória
IT / Informatika
Régió
Budapest

 

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