Jelentkezési határidő: 2015.01.15.
Hirdetés azonosító: 891592
Service Request Manager is needed for our client, which is one of Europe's leading providers of communications services, with over 21 million corporate and residential customers around the world
Service Request Manager
- Receive and manages high volumes of customer requests: requests, quotes and orders
- Keep contact with customers to gather the technical requirements and administrative details
- Contact technical support, sales team and Bid team when required
- Acceptances the orders by customer, proceed to the ordering of the service
- Provide administration and reporting activities
- Track workflow and implementation
- University or College degree
- 1-2 years relevant work experience (customer service management / delivery, relationship management, project management)
- Fluent English and German or French or Italian or Spanish or Russian or Dutch is mandatory for this position
- Good knowledge of Microsoft Office, especially Excel
- Be proactive and able to take initiative to create new processes and suggest changes for more business results
- Skills and analytical thinking are very important in the daily work
By my application to this job and by submitting my application documents I hereby grant my consent to the processing of the data included in my CV provided to Trenkwalder Kft, to its inclusion in a data base and, in the case of a suitable job offer, to its forwarding to your client, subject to prior consultations. I acknowledge that the cancellation of the data from the data base or the modification of the date at my request submitted in writing would be carried out within 8 business days after the receipt of such request. I must submit the relating request in writing to the office registering the data. I hereby certify that the information I have given is correct.
Magán-munkaközvetítői ny. sz.: 29338/2000-0100
Munkaerő-kölcsönzői ny. sz.: 37961/2001-0100
Adatkezelés nyilvántartási száma NAIH-53813/2012.