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Service Request Coordinator (German speaking) 
Trenkwalder Kft
Hozzáadva: 2017.06.22.  
Jelentkezési határidő: 2015.05.26.  
Hirdetés azonosító: 933157  
lejárt

 

Service Request Coordinator (German speaking)


Feladatok:

  • Coordinate and follow up the requests
  • Follow up router’s delivery status and technicians’ schedule
  • Handle outgoing and incoming calls
  • To ensure the client is kept continuously and proactively informed on the progress of the submitted requests and that client relationship is developed and maintained.
  • Ensure clear and polite telephone and e - mail communication
  • Ensure these requests are executed within agreed deadlines in line with the Customer Service Level Agreement 

Elvárások:

  • Fluency in German and English
  • 1-2 years of experience in a multinational environment
  • Good working knowledge of MS Office (Word, Excel, Outlook)
  • Strong negotiation and customer service skills
  • Excellent organizational and coordinating skills
  • Can-do attitude and accuracy
  • Resistance to monotony 


By my application to this job and by submitting my application documents I hereby grant my consent to the processing of the data included in my CV provided to Trenkwalder Kft, to its inclusion in a data base and, in the case of a suitable job offer, to its forwarding to your client, subject to prior consultations. I acknowledge that the cancellation of the data from the data base or the modification of the date at my request submitted in writing would be carried out within 8 business days after the receipt of such request. I must submit the relating request in writing to the office registering the data. I hereby certify that the information I have given is correct.

 

Magán-munkaközvetítői ny. sz.: 29338/2000-0100

Munkaerő-kölcsönzői ny. sz.: 37961/2001-0100

Adatkezelés nyilvántartási száma NAIH-53813/2012.

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