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Service Manager (Pécs) 
IT Services Hungary Kft.
Hozzáadva: 2017.02.23.
Hirdetés azonosító: 1097976
lejárt
YOUR TASK
  • Works as Unit Process Manager GSI for the Incident and Problem Management process and support in the operative Configuration Management .
  • Represents GSI in T-Systems Process Improvement Teams and is member of the Lead- and Unit Process Management organization of GSI
  • Cares for the adaption of the  INM / PRM processes for the need of the Application Management business.
  • Is responsible to communicate INM / PRM Management related information to the community, e.g. as presenter in i60s, Blogger in TSN, editor of newsflashs.
  • Supports the tool colleagues regarding the improvement of the Service Management tooling.
YOUR PROFIL
  • The employee is an expert for ITIL Service Management, ideally with either ITIL expert or intermediate level. 
  • Deep Experience in Incident and Problem Management ideally combined with Service Management  tool knowledge (HP SM9).
  • Knowledge of ITIL Configuration Management would be beneficial as well as experiences in the Application Management area, e.g. as acting Service Manager of an AM service.
  • English language skills are core, German is appreciated.
  • Is a team player and enjoys working in international teams.
  • Communication skills and ability to perform presentations on management Level needed

Application - IT Services Career Site
 

Kategória
IT / Informatika
Régió
Pécs
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