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Service Desk Team Leader 
Trenkwalder Kft
Hozzáadva: 2016.09.27.  
Jelentkezési határidő: 2016.08.11.  
Hirdetés azonosító: 1068820  


Our international, prospering partner is looking for new members to the up-building Service Desk in Budapest.

Service Desk Team Leader


  • To own and develop excellent customer services and deliver excellent customer satisfaction
  • To lead, manage and develop an operational team of team members
  • Reporting to higher management 
  • To be responsible for resource planning and capability matching within their team
  • To be overall responsible for team performance and drive to succeed
  • To meet all people management related targets
  • To support and take part in the wider service operations within the unit
  • To pro-actively support and take part in improvements


  • University or college degree
  • Fluent English knowledge and other European language is an advantage
  • Strong level of people management skills
  • 2-3 years experience in Customer Request Management
  • At least 1 year experience in People Management
  • Friendly, customer-oriented style
  • Team-worker attitude, excellent problem solving skills

Amit nyújtunk:

  • Outstanding office environment with award-winning recreation area
  • Possibility for developing a career at a company in SSC sector
  • Competitive salary package 
  • Multinational working environment

By my application to this job and by submitting my application documents I hereby grant my consent to the processing of the data included in my CV provided to Trenkwalder Kft, to its inclusion in a data base and, in the case of a suitable job offer, to its forwarding to your client, subject to prior consultations. I acknowledge that the cancellation of the data from the data base or the modification of the date at my request submitted in writing would be carried out within 8 business days after the receipt of such request. I must submit the relating request in writing to the office registering the data. I hereby certify that the information I have given is correct.

Magán-munkaközvetítői ny. sz.: 29338/2000-0100
Munkaerő-kölcsönzői ny. sz.: 37961/2001-0100
Adatkezelés nyilvántartási száma NAIH-53813/2012.

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