www.cvonline.hu

Senior Service Desk Specialist GER/FR/ESP

Régió: Budapest

HAYS Hungary Kft.
Hozzáadva: 2017.04.18.
Jelentkezési határidő: 2017.05.01.
Hirdetés azonosító: 1103847

 

 
 
Senior Service Desk Specialist GER/FR/ESP
Senior Service Desk Specialist position is open at our multinational partner who is a leading global company in the health care industry.

Our client provides competitive salary, language bonus, cafeteria, standard working hours without shifts, professional training and a supportive, collaborative management for the Senior Service Desk Specialist.
  
Tasks and responsibilities of the Senior Service Desk Specialist:

  • Providing internal 1.5-2 level support for software and hardware incidents and service requests for MAC, Windows and Google environments via multiple channels
  • Learning and sharing knowledge in different forms, from contributing with articles in the Knowledge Database up to delivering trainings or facilitating forums
  • Keeping end users informed on the status of their request and guiding for their best satisfaction and productivity
  • Support migration tasks and knowledge database development
  • Actively participate in implementation and testing phases
  • Opportunity go abroad and participate in local knowledge transfer projects

The ideal candidate for the Senior Service Desk position:

  • 1-4 years related experience is required
  • Excellent troubleshooting, task prioritizing and problem solving skills
  • Fluency in English and German OR Spanish OR French language
  • Outstanding customer service, communication and interpersonal skills
 
{{if LINK JELENTKEZÉS/APPLY }}

Egyéb hasonló állások Önnek
Sales Support Specialist /GER/FR/ITA/SPA/

HAYS Hungary Kft.

Sales Support Specialist position is open at ou...
Budapest


Senior Service Desk munkatárs német nyelvtudással

Trenkwalder Kft

Pécsi partnercégünk számára keresünk munkatársa...
Baranya


IT service desk munkatárs

Trenkwalder Kft

A Trenkwalder Személyzeti Szolgáltató Kft. mult...
Csongrád, Csongrád