German Speaking Junior Service Desk Specialist

Régió: Budapest

HAYS Hungary Kft.
Hozzáadva: 2017.09.06.
Jelentkezési határidő: 2017.09.25.
Hirdetés azonosító: 1103847


German Speaking Junior Service Desk Specialist
German Speaking Junior Service Desk Specialist position is open at our multinational partner who is a leading global company in the health care industry.

Our client provides competitive salary, language bonus, cafeteria, standard working hours without shifts, professional training and a supportive, collaborative management for the German Speaking Junior Service Desk Specialist.
Tasks and responsibilities of the German Speaking Junior Service Desk Specialist:

  • Providing internal 1th level support for software and hardware incidents and service requests for MAC, Windows and Google environments via multiple channels
  • Learning and sharing knowledge in different forms, from contributing with articles in the Knowledge Database up to delivering trainings or facilitating forums
  • Keeping end users informed on the status of their request and guiding for their best satisfaction and productivity
  • Support migration tasks and knowledge database development
  • Actively participate in implementation and testing phases
  • Opportunity go abroad and participate in local knowledge transfer projects

The ideal candidate for the German Speaking Junior Service Desk Specialist position: 

  • Excellent task prioritizing and problem solving skills
  • Fluency in English and German languages
  • Outstanding customer service, communication and interpersonal skills

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