Senior Service Desk Specialist GER/FR/ESP

Régió: Budapest

HAYS Hungary Kft.
Hozzáadva: 2017.04.18.
Jelentkezési határidő: 2017.05.01.
Hirdetés azonosító: 1103847


Senior Service Desk Specialist GER/FR/ESP
Senior Service Desk Specialist position is open at our multinational partner who is a leading global company in the health care industry.

Our client provides competitive salary, language bonus, cafeteria, standard working hours without shifts, professional training and a supportive, collaborative management for the Senior Service Desk Specialist.
Tasks and responsibilities of the Senior Service Desk Specialist:

  • Providing internal 1.5-2 level support for software and hardware incidents and service requests for MAC, Windows and Google environments via multiple channels
  • Learning and sharing knowledge in different forms, from contributing with articles in the Knowledge Database up to delivering trainings or facilitating forums
  • Keeping end users informed on the status of their request and guiding for their best satisfaction and productivity
  • Support migration tasks and knowledge database development
  • Actively participate in implementation and testing phases
  • Opportunity go abroad and participate in local knowledge transfer projects

The ideal candidate for the Senior Service Desk position:

  • 1-4 years related experience is required
  • Excellent troubleshooting, task prioritizing and problem solving skills
  • Fluency in English and German OR Spanish OR French language
  • Outstanding customer service, communication and interpersonal skills

Egyéb hasonló állások Önnek
Sales Support Specialist /GER/FR/ITA/SPA/

HAYS Hungary Kft.

Sales Support Specialist position is open at ou...

Senior Service Desk munkatárs német nyelvtudással

Trenkwalder Kft

Pécsi partnercégünk számára keresünk munkatársa...

IT service desk munkatárs

Trenkwalder Kft

A Trenkwalder Személyzeti Szolgáltató Kft. mult...
Csongrád, Csongrád