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Service Desk Manager 
Trenkwalder Kft
Hozzáadva: 2016.09.25.  
Jelentkezési határidő: 2015.04.29.  
Hirdetés azonosító: 924648  


On behalf of our multinational IT partners we are looking for a new colleague for Service Desk Manager position.

Service Desk Manager


  • Supervises the training of employees and trainees from other areas;
  • Checks and approves the expense sheets of his employees in accordance with the “Handling of Payments” guideline
  • Ensures the essential quantity and quality of personal for the optimal operation
  • Controls the work of direct subordinates especially in the position of Team Leader
  • Monitors and checks the adherence to deadlines
  • Develop the Customer Relationship with their designated customer-base and to deliver excellent customer satisfaction


  • Fluency in English and German
  • 3-5 years experience in delivery management as a Leader 
  • University or College degree
  • Strong level of knowledge of more complex products appropriate to the customer base and understanding their application to the customer and the impact of problem on their business
  • Strong level of people management skills 
  • Excellent knowledge of  ITIL foundation 
  • Customer management skills

By my application to this job and by submitting my application documents I hereby grant my consent to the processing of the data included in my CV provided to Trenkwalder Kft, to its inclusion in a data base and, in the case of a suitable job offer, to its forwarding to your client, subject to prior consultations. I acknowledge that the cancellation of the data from the data base or the modification of the date at my request submitted in writing would be carried out within 8 business days after the receipt of such request. I must submit the relating request in writing to the office registering the data. I hereby certify that the information I have given is correct.

Magán-munkaközvetítői ny. sz.: 29338/2000-0100

Munkaerő-kölcsönzői ny. sz.: 37961/2001-0100

Adatkezelés nyilvántartási száma NAIH-53813/2012.

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